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The Serco Customer Service Initiative of the Year

Winner: ao.com (View Video)

The nasa Marketing/Advertising Campaign of the Year

Winner: John Lewis, The Journey (View Video)

Highly Commended: ao.com

The Postcode Anywhere Multichannel Retailer of the Year

Winner: John Lewis (View Video)

The Veredus Pure Play Etailer of the Year

Winner: ASOS (View Video)

The Toy Store Own Brand Range of the Year

Winner: Lidl, Deluxe (View Video)

The Wipro International Growth Initiative of the Year

Winner: ASOS, Russian Website Launch (View Video)

The Audit Partnership Corporate Social Responsibility Initiative of the Year

Winner: Asda, Fighting Food Poverty with Surplus Food (View Video)

The ReThink Retail Technology Initiative of the Year

Winner: Tesco, Hudl (View Video)

The Financo Speciality Retailer of the Year

Winner: Screwfix (View Video)

Highly Commended: Pets at Home

The ISG Store Design of the Year

Winner: Primark, Oxford Street, London (View Video)

The Tata Consultancy Services Store Manager of the Year

Winner: Richard Kirk, Currys and PC World (View Video)

The Deloitte Employer of the Year

Winner: Asda (View Video)

The OC&C Strategy Consultants Retail Destination of the Year

Winner: Trinity, Leeds (View Video)

Highly Commended: Whiteley, Hampshire

The AlixPartners Growth Retailer of the Year

Winner: The Entertainer (View Video)

The Heidrick & Struggles International Retailer of the Year

Winner: Aldi (View Video)

The Clarity Retail Leader of the Year

Winner: Nick Robertson, Co-founder and CEO, ASOS (View Video)

The Oracle Retailer of the Year

Winner: Aldi (View Video)

Outstanding Contribution to Retail

Winner: Professor Ray Kelvin CBE, Founder and CEO, Ted Baker