2017 Shortlist

2017 Shortlist

A huge congratulations to our finalists and of course a big thank you to all those that entered this year. The standard of entries were as always incredible and the job of our judges was an unenviable one. We wish all the shortlisted entrants good luck!

The Teleperformance Customer Experience Initiative

Sponsored By

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  • AO.com, Personalising the Customer Contact Journey
  • Boots with IBM, Digital Shopping Experience Mobile App
  • Dixons Carphone, Pin Point - Everyday Heroes
  • eSpares , Making It Easier For Our Customers
  • John Lewis, Customer Hub
  • Lidl, My Lidl
  • Marks & Spencer, Stella Connect - Feedback M&S Style
  • Screwfix, Simply Better Service
  • Shop Direct with Webhelp, The ‘V-team’
  • Trinity Leeds, Everyday Wonder
The ThoughtWorks Customer Technology Innovation

Sponsored By

  • AO.com, My AO
  • Argos with Yocuda, Using Digital Receipts to Reduce Returns
  • Boots with IBM, Digital Shopping Experience Mobile App
  • Dixons Carphone, Digital Imaging Wall
  • F.Hinds, Reserve & Collect Site Build
  • John Lewis, my John Lewis and Kitchen Drawer
  • Missguided with Poq, iOS Shopping App
  • O2, Digital Aftersales Experience
  • Screwfix, Quickshop App & Screwfix Card
  • Tesco, PayQwiq
The KPMG International Growth Retailer

Sponsored By

  • Farfetch
  • Feelunique
  • Holland and Barrett International
  • MADE
  • Mountain Warehouse
  • Primark
  • The Hut Group
The Tata Consultancy Services Marketing or Advertising Campaign

Sponsored By

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  • Argos with CHI&Partners, ATN & Mindshare, Black Friday 2015
  • Bathstore with Saatchi & Saatchi, Moments
  • DFS with krow communications, A winning partnership: DFS and Team GB
  • IKEA UK, It Starts with the Food
  • John Lewis, Man on the Moon - Christmas 2015
  • LloydsPharmacy, Perfect Prescriptions
  • N Brown Group, Step out and Simply Be
  • NET-A-PORTER & MR PORTER, 'All For You' Holiday Campaign
  • Waitrose, Everything We Do Goes Into Everything You Taste
Own Brand Range or Product
  • Aldi, Mamia Range
  • Debenhams, Nine by Savannah Miller
  • GO Outdoors, OEX
  • Halfords, Wiggins’ Junior Bike Launch
  • Lidl, Deluxe
  • New Look, New Look Menswear
  • Shop Direct, V by Very
  • Topps Tiles, Spaces™ indoor/outdoor
  • Waitrose, Waitrose 1
Store Manager
  • Tom Rigby, Sutton-in-Ashfield, B&Q
  • Alan Magill, Sprucefield, B&Q
  • Lucy Miller, Piccadilly, Boots
  • Kerry Ely, Oxford Street, Debenhams
  • Jay Patel, Oxford Street, Dixons Carphone
  • Dan Clark, Basildon, EE
  • Geoff Tipper, Mansfield, Halfords
  • Maria Popescu, Brixton, Holland & Barrett International
  • Sam Chamberlain, Bluewater, New Look
The London Gateway Logistics Park Supply Chain Initiative

Sponsored By

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  • Aldi, QuickPick Remote System
  • B&Q, One Team Logistics
  • Co-op, European Hub
  • Decathlon with InPost UK, Click & Collect 24/7 from Parcel Lockers
  • Dixons Carphone, Supply Chain Integration: Dixons Carphone and Carphone Warehouse
  • Farmdrop, Project 'Vanimal'
  • Nisa Retail, Member App
  • O2, Creating Differentiation through Supply Chain Services
  • WiggleCRC, Project Citadel - Fulfilment Centre for Growth
The Audit Partnership CSR Initiative

Sponsored By

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  • Aldi, Energy Optimisation Project
  • B&Q, Greener Gardens
  • Debenhams, The Debenhams Foundation
  • Halfords, A Road to a Brighter Future
  • PANDORA
  • Shop Direct, #ALDERHEY200K
  • Vision Express, The Vision Van: Driving Eye Health Awareness
The Be Inspired Award for Diversity in Retail

 
  • Gormley & Gamble, Diversity on Savile Row
  • Hallett Retail, Promoting Women in Retail
  • Sainsbury's Argos, National Inclusion Week
The Cognizant Digital Pioneer

Sponsored By

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  • ASOS.com, New Digital Platform
  • Dixons Carphone, Transforming and Future-Proofing Our Stores
  • Farfetch, Black & White
  • Mothercare with Astound Commerce, Mobile in Mind
  • N Brown Group, Fit 4 the Future
  • Notonthehighstreet.com with Elevaate, Technology Platform for Creative Small Businesses
  • Sainsbury's Argos, Retail Leadership in a Digital Age
  • Screwfix, Online Transformation
  • Shop Direct, Data HUBs and Analytical Platform
  • WiggleCRC with Hitachi Consulting, Digital Platform for Global Growth
The Deloitte Employer of the Year

Sponsored By

 

  • AO.com, People are Our Business
  • Beaverbrooks, The Beaverbrooks Way
  • EE, Best for People
  • Halfords, Service Excellence
  • Jigsaw, The C-Share Plan
  • Lidl, Lidl Training Academy
  • Majestic Wine, The Three Year Transformation Plan
  • schuh, Putting the You in schuh
  • Shop Direct, Stand Out
The Island Pacific Speciality Retailer

Sponsored By

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  • Carpetright
  • Cycle Republic
  • Dreams
  • GO Outdoors
  • Hobbycraft
  • Holland and Barrett International
  • Oak Furniture Land
  • Paperchase
  • Screwfix
  • The Entertainer
  • Topps Tiles
The OC&C Pure Play Etailer

Sponsored By

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  • AO.com
  • Farfetch
  • Finery
  • Missguided
  • Notonthehighstreet.com
  • SECRETSALES
  • Shop Direct
  • The Hut Group
  • THE OUTNET
The Realys New Store of the Year

Sponsored By

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  • B&Q, Big Box, Cribbs Causeway, Bristol
  • Cycle Republic, Flagship Store, Fenchurch Street, London
  • Dixons Carphone with Household Design, Irresistible Play, Oxford Street, London
  • Jigsaw with Checkland Kindleysides, Guildford
  • John Bell & Croyden, Wigmore Street, London
  • John Lewis, Birmingham
  • Mamas & Papas with Dalziel & Pow, Westfield, London
  • O2 with Dalziel & Pow, Manchester
  • Warehouse with Checkland Kindleysides and Alasdhair Willis, Argyll Street, London
  • White Stuff, Winchester
The Aptos Growth Retailer of the Year 

Sponsored By

 

  • Boux Avenue
  • Childrensalon
  • Farfetch
  • Green Man Gaming
  • Loaf
  • Made.com
  • Matchesfashion.com
  • Missguided
  • Notonthehighstreet.com
  • Oak Furniture Land
The Salesforce Retailer of the Year

Sponsored By

  To be announced on the awards night…

 

The Clarity Retail Leader of the Year

Sponsored By

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To be announced on the awards night…

Outstanding Contribution to Retail

 

 

To be announced on the awards night…

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