Charlotte Hardie previously oversaw the brand’s in-house content marketing studio Retail Week Connect and its live intelligence tool Retail Week Prospect. She also launched Be Inspired, Retail Week’s events and content programme to help all women throughout the retail sector fulfil their career ambitions.

She joined Retail Week in 2006 as features editor, having previously worked in the very different world of public sector journalism, covering the NHS and, before that, the education sector.

Originally from Wales but devoid of the accent, Charlotte has a BA Hons in English Literature from the University of Leeds.