2024 Winners
THE MICROSOFT AWARD FOR THE HAPPIEST PLACE TO WORK IN ASSOCIATION WITH THE RETAIL TRUST
Sponsored by
Gold Winner
MAJESTIC WINE
Shortlist
- Aldi
- BP
- Cotton Traders
- Majestic Wine
- Mamas & Papas
- Sainsbury's
- The Perfume Shop
- Wickes
THE STORE HERO/HEROES AWARD
Winner
CURRYS BECKTON STORE TEAM
Shortlist
- Simon Seary, Store Manager, BP, Bingley
- Boglárka Répási-Pap, Retail Operations Coordinator, The Body Shop, Cheapside Store, Stratford
- Tony White, General Manager, Boots, White City, London
- Beckton Store Team, Currys, Beckton
- Joe Freddy, Site Manager, Deliveroo Hop, Cambridge
- Nagham Yasser, Store Manager, Holland & Barrett, Camden, London
- Kevin Clarke, Store Manager, Majestic Wine, Grantham and Newark
- Chelsea Martin, Retail Manager, New Look, Harrow and Enfield
- Jade Fennessy, Retail Store Manager, The Perfume Shop, Colne
- Teresa McGinty, Retail Store Manager, Rituals, Belfast
- Kilmarnock team, ScS Group, Kilmarnock
- Jamie Sleight, General Manager, Sky, Leeds Trinity
- Jenna Marie Lockerbie, Senior Manager, Superdrug, Colchester
THE DISTRIBUTION/DELIVERY HERO/HEROES AWARD
Gold Winner
BOBBY STOREY, SEAHAM DISTRIBUTION CENTRE, SCS GROUP
Silver Winner
_____
SIMON MCMAHON, SENIOR PROGRAMME MANAGER, AMAZON
Shortlist
- Simon McMahon, Senior Programme Manager, Amazon
- Dan Pass (Head of Logistics and Supply Chain), Melinda Louis (Logistics Operations Manager), Dan Perez (Supply Chain Manager), supported by the wider logistics and supply chain leadership team, data lead and business change logistics team, Ann Summers
- Retail Stock Operations Team, Fortnum & Mason
- Shane Ludlow, Continuous Improvement Manager, Ocado Logistics
- Bobby Storey, Delivery Driver, Seaham Distribution Centre, ScS Group
THE SAP HEAD OFFICE HEROES AWARD
Sponsored by
Gold Winner
TEAM FUSION, ANN SUMMERS
Silver Winner
_____
MICHAEL PANG, SENIOR MERCHANDISER – INTERNATIONAL, WHSMITH
Shortlist
- Tom Walker-Drake, Multi-Channel Training Manager, Ann Summers
- Team Fusion – Zara Harding (Project Lead), Steven Adam (Project Manager), Nicky Webber (Lead Business Analyst) and Jac Hodges (Development and Change Management), Ann Summers
- MyStock Project Team – Jake Brown (Project Manager), Donna Addison (Implementation Manager), Lee Graves (Retail Systems Manager), Becky Baker (Project Specialist) and Simon Skinner (Project Specialist), Boots
- Tony Butler, Director of Software and Data Engineering, The Body Shop
- KVI Membership Programme Team, Co-op
- Sobia Ali, Sales Coach, Currys
- Group Sales Team, Go Outdoors
- Insight Team, Holland & Barrett
- Gerald Pearce, Director of Learning and Development, Holland & Barrett
- Alex Jordan, Digital Marketing and Social Media Manager, Majestic Wine
- Michael Pang, Senior Merchandiser – International, WHSmith
THE AMERICAN EXPRESS INCLUSION & DIVERSITY HERO/HEROES AWARD
Sponsored by
Winner
LUCY BAINS REGIONAL OPERATIONS DIRECTOR, PETS AT HOME
Shortlist
- Equity, Diversity, and Inclusion Team, Asda
- DisAbility Alliance BRG Team, Chaired by Matt Martin, Boots
- Co-op Group: People Policy Team – Emma Johnstone (People Policy Manager) and Larissa Shepherd (Colleague Experience Policy & Wellbeing Lead), Co-op
- Inclusion & Diversity Team, H&M
- Dave Ramsay, Continuous Improvement Manager, Holland & Barrett
- Lucy Bains, Regional Operations Director, Pets at Home
- Superdrug's Pride Network, Evoke Mind + Matter on behalf of Superdrug
- The leaders of TJX Europe Associate Resource Groups (ARG), TJX
- Suzie Dalton and Anna Crockett, Co-Chairs, Mental Health at Very Network, The Very Group
- Feel at Home Team, Wickes
THE COMMUNITY HERO/HEROES AWARD
Gold Winner
ANDREW MOORES, STORE MANAGER, HOMEBASE, CATFORD
Silver Winner
_____
MICHAELA HAWTHORNE, COMMUNITY CHAMPION, ASDA, QUESLETT
Shortlist
- Sam Parker, Centre Administrator, Arc Shopping Centre, Bury St Edmunds
- Stephen Bromby, Community Champion, Asda, Boston
- Michaela Hawthorne, Community Champion, Asda, Queslett
- Julie Davies and Karen Hands, Store Manager and Supervisor, Holland and Barrett, Halesowen
- Andrew Moores, Store Manager, Homebase, Catford
- Melissa Parlour, Early Careers Advisor, Matalan, Knowsley
- Darren Letford, Store Manager, Primark, Ayr
- Michelle Petty, Sales and Marketing Manager, Romford Shopping Mall, Romford
- Lisa Wyatt, Supermarket Assistant/Community Matters Champion, Waitrose, Raynes Park
- Alan Le Lerre, Supermarket Assistant, Waitrose Rohais, Guernsey
THE BEST NEW STORE AWARD
Gold Winner
EE STUDIO, WESTFIELD WHITE CITY, LONDON
Shortlist
- B&Q Local, London
- EE Studio, Westfield White City, London
- Charity Super.Mkt, Brent Cross Shopping Centre, London
- Footasylum, Oxford Street, London
- H&M, Regent Street, London
- Holland & Barrett, Bluewater, Kent
- Pets at Home, Birstall, Leeds
- Rituals, Battersea, London
- Sephora, Westfield White City, London
- Sports Direct, Manchester
THE CUSTOMER EXPERIENCE GAMECHANGER AWARD
Winner
Holland & Barrett
Shortlist
- B&Q
- Deliveroo
- Dune
- Fortnum & Mason
- Holland & Barrett
- Ikea
- Kingfisher with TCS OmniStore
- Liberty London
- Mamas & Papas
- Marks & Spencer
- Primark
- River Island with Mercaux
- Sky
THE RELEX SOLUTIONS RESPONSIBLE RETAILER AWARD
Sponsored by
Gold Winner
COOK
Silver Winner
_____
CO-OP
Shortlist
- Boots
- Cook
- Co-op
- Currys – Long Live Your Tech
- Currys – Alleviating Digital Poverty
- eBay
- Lush
- Music Magpie
- Pentland Brands
- THG
THE GREEN INITIATIVE OF THE YEAR
Gold Winner
CURRYS 'NEWARK SCREENING TEAM'
Shortlist
- Amazon
- B&Q Energy Saving Service
- Charity Super.Mkt
- Co-op
- Currys
- Lush
- Ocado Retail
- Screwfix
- Sainsbury's
- Tesco
THE INTERNATIONAL RETAILER OF THE YEAR
Winner
PRIMARK
Shortlist
- JD Sports
- Primark
- Watches of Switzerland
- WHSmith
THE FASHION RETAILER OF THE YEAR
Winner
MARKS & SPENCER
Shortlist
- AllSaints
- Dune
- Cotton Traders
- eBay
- Fat Face
- H&M
- Marks & Spencer
- Nobody's Child
- Primark
THE SOFTSERVE GROCER OF THE YEAR
Sponsored by
Winner
LIDL
Shortlist
- Aldi
- Lidl
- M&S Food
- Sainsbury's
- Tesco
THE SPECIALTY RETAILER OF THE YEAR
Gold Winner
HMV
Silver Winner
_____
MAJESTIC WINE
Shortlist
- Claire's
- Cook
- Christopher Ward
- Dreams
- Fanatics
- Go Outdoors
- HMV
- Jollyes
- Lakeland
- Majestic Wine
- Mamas & Papas
- The Perfume Shop
THE SALESFORCE BEST RETAILER UNDER £250m
Sponsored by
Winner
JOLLYES (THE PET PEOPLE)
Shortlist
- Cotton Traders
- The Cotswold Company
- Harvey Nichols
- Jollyes
- Liberty London
- Mamas & Papas
- Rituals
- White Stuff
THE BEST RETAILER OVER £250m
Gold Winner
TESCO
Silver Winner
_____
FRASERS GROUP
Shortlist
- Blue Diamond
- Boots
- Frasers Group
- ScS Group
- Superdrug
- Tesco
- The Very Group
- Wickes
THE CONSUMERS' CHOICE AWARD
Winner
AMAZON
THE SALESFORCE RETAIL LEADER OF THE YEAR
Sponsored by
