Hall of fame

2020 Winners

Congratulations to the winners of the 2020 Retail Week Awards, sponsored by Salesforce. In unprecedented times, attendees gathered at the Grosvenor House, London to celebrate the winners of the 2020 Awards. Thank you to all those that attended, were shortlisted, our supporters, sponsors and headline sponsor, Salesforce.

The AlixPartners Outstanding Contribution to Retail

Sponsored by

Winner: Dave Lewis, CEO, Tesco

The Blue Yonder Retail Activist Award​

Sponsored by

Winner: The Blue Yonder Retail Activist Award​

Winner: John Roberts, Founder & CEO, Ao.com

The Clarity Retail Leader of the Year

Sponsored by

Winner: Tim Steiner, Co-Founder and CEO, Ocado

The Hermes Customer Experience - Game Changer

Sponsored by

Winner: Natuzzi with Microsoft, Natuzzi crafts amazing customer experiences with Microsoft mixed reality technologies

Own Brand Range or Product

Winner: Asos, Collusion

Store of the Year - Large Format

Winner: Pets at Home, Stockport, Manchester

Store of the Year - Small Format

Winner: Loaf, Guildford, Surrey

The Cognizant Responsible Retailer

Sponsored by

Winner: Co-op, Safer Colleagues, Safer Communities

Mark of Excellence: Iceland Foods

The Salesforce Speciality Retailer

Sponsored by

Winner: Pets at Home

Mark of Excellence:Hobbycraft

The everis Consulting Best Place to Work​

Sponsored by

The American Express Best Fashion Retailer

Sponsored by

Winner: Reiss

The EDGE BY ASCENTIAL Best Value Retailer

Sponsored by

Winner: Greggs

Emerging Retailer

Winner: Sosandar

The Trax Best Grocer

Sponsored by

Winner: Aldi

Mark of Excellence: Co-Op

Health and Beauty Retailer

Winner: The Body Shop

The Openpay Store Manager

Sponsored by

Winner: Deborah Jeyachandran, Co-op

Mark of Excellence: Tom Balay, Sainsburys

The Persado Consumer Choice​

Sponsored by

The Persado Consumer Choice​

Winner: Amazon

Best Retail under £250m

Winner: Hobbycraft

The Salesforce Best Retailer over £250m

Sponsored by

Winner: Greggs