Hall of fame
2021 Winners
Congratulations to the winners of the 2021 Retail Week Awards, sponsored by Salesforce. Thank you to all those that attended, were shortlisted, our supporters, sponsors and headline sponsor, Salesforce.
SessionM (a Mastercard company) Frontline Hero - Head Office Colleague
Sponsored by
Winner: Louise Ortiz de Rozas, Head of Retail, Loaf
Silver: George Hayworth, Senior Digital Operations Manager, Co-op
Bronze: Rikesh Lad, Pharmacy Operations Manager, Asda
Frontline Hero - Store Manager
Winner: Becki Gorman, Store Manager, M&S
Silver: Casey Abbott, Store Manager, Iceland, The Food Warehouse
The Critizr Frontline Hero - Store Team Award
Sponsored by
Winner: Piccadilly Circus, London, Boots
Silver: Waterfoot, Rossendale, Co-op
Frontline Hero – Delivery Colleague
Winner: Michael Perkins, Owner Driver Franchisee (ODF), DPD UK
Silver: Geoff Norris, Home Shopping Driver, Asda
Bronze: Adam Smith, Home Delivery Driver, Iceland Foods
Frontline Hero – Distribution Centre Colleague
Winner: Andrew Tilley, IT Business Partner, Distribution Centre, Homebase
Silver: Hannah Tuck, Customer Services Assistant at Co-op Cardinal Depot, Co-op
The Quadient Frontline Hero – Head Office Team
Sponsored by
Winner: Iceland Online, Iceland Foods
Silver: Customer Care Team, The Very Group
Bronze: Business Support Team, Tesco
The Salesforce Frontline Hero Initiative
Sponsored by
Winner: Supports UK Government with the launch of COVID-19 drive-through testing facilities, Boots
Silver: Supporting NHS frontline heroes during COVID-19, Made.com
Bronze: Sanitiser Production, Wax Lyrical
The American Express Frontline Hero – Store Colleague
Sponsored by
Winner: Mark Chisholm, Mechanic at McConechy's Tyre Service Limited, Halfords
Silver: Mary O Keeffe, Assistant Manager, Dealz Store, a Poundland Company
Bronze: Donna Morris, Senior Advisor, BT Group
The AlixPartners Outstanding Contribution to Retail
Sponsored by
Feed the Nation grocers: Aldi, Asda, Co-op, Costcutter, Iceland, Lidl, Marks and Spencer, McColl’s, Morrisons, Nisa, Ocado, Sainsbury’s, Tesco, Waitrose
The Hermes Retail Leader of the Year
Sponsored by
Winner: Matthew Moulding, CEO, The Hut Group
The Blue Yonder Retail Activist
Sponsored by
Winner: Helen Dickinson OBE, CEO, British Retail Consortium
The Salesforce Be Inspired Diversity Champion Award
Sponsored by
Winner: Olivia Overton, Designer, AllSaints
The Fujitsu Best Place to Work Award
Sponsored by
Winner: Pets at Home
The parcelLab Customer Experience Award
Sponsored by
Winner: Morrisons
Silver: YourPret Barista, Pret a Manger
Best Retailer over £250m Award
Winner: Pets at Home
The Clipper Best Retailer under £250m Award
Sponsored by
Winner: Trouva
The Infor Responsible Retailer
Sponsored by
