THE OKTA FUTURE LEADER AWARD

Sponsored by:

• Kirsty Keoghan, Global General Manager of Fashion, eBay
• Ghassan Hashim, Director, Ecklee
• Lawrence Stafford, Community Brand Manager, Finisterre
• Ellen Modin, Head of CRM and Digital Marketing, Harvey Nichols
• Lee Broomhead, Head of Retail, Hugo Boss
• Nicola Chattaway, Business Transformation Project Manager, Jigsaw
• Naomi Kasolowsky, Group Insight & Foresight Director, Tesco
• Kimberley Roditi, Head of Product Management, Yoox Net-a-Porter Group
  

THE MICROSOFT AWARD FOR THE HAPPIEST PLACE TO WORK IN PARTNERSHIP WITH THE RETAIL TRUST

Sponsored by: 

• Aldi
• AllSaints
• Beaverbrooks
• eBay
• Fat Face
• Majestic Wine
• Papier
• Phase Eight

THE ADYEN INCLUSION & DIVERSITY HERO/HEROES AWARD

Sponsored by: 

• Antonia Tony-Fadipe, Inclusive Hiring Lead, The Body Shop
• Sharron Murray, Group Head Culture, Inclusion and Engagement, Currys
• Nicci Thomas, HR Business Partner, EE
• Oli Kennedy, Sales Associate, Holland & Barrett
• Leah Buckman-Reilly, Creative Artworker, Pandora
• Christarose Maphosa, Buying Manager - Fish, Tesco
• Zee Botchway, Senior Procurement Manager (RAACE Network I&D Lead), Wickes
  

THE AMERICAN EXPRESS DISTRIBUTION/DELIVERY HERO/HEROES AWARD

Sponsored by: 

• Automated Warehouse Team, THG
• Filip Misudik, Distribution Centre Shift Manager, Majestic Wine
• Dean Lee Reddy, Excellence Manager, Ocado Group
• Christopher Vaughn, Customer Service Team, Ocado Group
• Wojciech Czech, Retail & Transport Team Leader, and Jaroslaw Kawski, Inbound & Stock Control Team Leader, The Perfume Shop
• Fulfillment Development and Analytics Team, The Very Group
  

COMMUNITY HERO/HEROES AWARD

• Ganesamoorthy Nithiyakumar, Store Manager, Rushett Connect, BP
• Junction 9 store, Currys
• Newark Customer Repair Centre, Currys
• Ian Ballie, Store Manager, Perth, EE
• Murali Kiruba, Technology Transformation & Portfolio Director, Estée Lauder Companies
• One Stop South Wales Retail Team, Retail Division, One Stop Stores
• Karen Coombes, Store Manager and the Haselmere Team, The Original Factory Shop
• Karen Harris, Head of Marketing, The Perfume Shop
• Amy Angus, Charity & Community Manager, Pets at Home, Handforth
• Wendy Howarth, Community Champion, Tesco, Bury
• Mike Harrison, Community Champion, Tesco, Loughborough Extra
  

THE STORE HERO/HEROES AWARD

• Ryan Geraghty, Store Manager, The Body Shop, Liverpool One
• Clare Giles, Store Manager, BP, Orsett South/North
• Roan Irving, Store Manager, Co-op, McDonald Rd, Edinburgh
• Lee Hutton, General Manager, Currys, Warrington
• Lorraine Macdonald, Store Manager, Holland & Barrett, Bury St Edmunds
• Patricio Aleman, Market Manager, Ikea, Birmingham
• Craig Lambe, Master Manager, Kwik Fit, Cardiff (Cowbridge Road), Cardiff (Newport Road), Pontypridd, Merthyr Tydfil, Caerphilly
• Jamila Mohamed, General Manager, New Look, Westfield Stratford
• Erika Crosbie, Senior Store Manager, Pets at Home, East Kilbride
• Pete Smith, Store Manager, Sainsbury’s, Bude

HEAD OFFICE HEROES AWARD

Sponsored by: 

• Blakemore Retail Operations Support Team, A.F. Blakemore & Son
• Omnichannel Connected Customer Team, Currys
• The People Team, Fat Face
• Dr Subashini M, Former Director of Science and Wellness, and Dr Taran Toor, Director of New Wellness Innovation, Holland & Barrett
• IT team, Homebase
• Charlotte Busby, Senior Central Operations Manager, New Look
• Amy Smith, Head of Rewards and The Reward Team, Pets at Home
• Elizabeth Dunn and the Business Change Team, River Island
• The Property Team, Screwfix Very's
• Cost-of-Living Squad, The Very Group
  

THE SALESFORCE RESPONSIBLE RETAILER AWARD

Sponsored by:: 

• Aldi
• The Body Shop
• Central Co-op
• Currys
• eBay
• Lidl
• Pets at Home
• Screwfix
• SportShoes.com
• Tesco
• Wolf & Badger
  

BEST NEW STORE AWARD

• Dr. Martens, Carnaby Street, London
• Flannels, Liverpool
• Holland and Barrett, Market Street, Manchester
• InMotion, Heathrow Terminal 5
• Loupe, Silbury Arcade, Milton Keynes
• Marks & Spencer, Stevenage
• Mind Charity, Carnaby Street, London
• River Island, Derbion Shopping Centre, Derby
• Seasalt, Westport
• Sky Retail, Westfield White City, London
• Sports Direct, Birmingham

SPECIALTY RETAILER OF THE YEAR

• Ann Summers
• Cook
• The Entertainer
• Fanatics
• Go Outdoors
• HelloFresh
• InMotion
• ManoMano
• Myprotein
• Pets at Home
• SportsShoes.com
• Victoria Plum
  

THE SAS CUSTOMER EXPERIENCE GAMECHANGER AWARD

Sponsored by:

• Currys - ‘RepairLive’
• Harvey Nichols - ‘An elevated customer experience’
• Holland & Barrett - ‘How the Contact Centre is supporting Health and Wellness becoming a way of life for everyone’
• Kingfisher - ‘Kingfisher x Hullabalook: Making mixed paint shoppable online’
• ManoMano - ‘SPArtacUX’
• N Brown - ‘Fashion That Fits’
• Post Office - ‘WhatsApp Automation’
  

THE ATTENTIVE FASHION RETAILER OF THE YEAR

Sponsored by: 

• AllSaints
• Club L London
• Fat Face
• Freemans
• H&M
• New Look
• Primark
• Quiz
• Reiss
• Seasalt
  

GROCER OF THE YEAR

• Aldi
• Ocado
• Retail
• Sainsbury's
• Tesco
  

BEST RETAILER UNDER £250m

• Ann Summers
• Freemans
• Harvey Nichols
• Jollyes The Pet People
• Loaf
• Mamas & Papas
• Marks Electrical
• Wolf & Badger
  

BEST RETAILER OVER £250m

• H&M
• New Look
• Pandora
• Primark
• Reiss
• Screwfix
• Tesco
• The Very Group
• Wickes
  

THE CONSUMER CHOICE AWARD

• Amazon
• Asda
• John Lewis
• Marks & Spencer
• Primark
• Tesco